Find the most frequently asked questions. And if you don't find an answer, ask us!
When you have placed an order on our site, you will arrive on a confirmation page. At the top of this page is your order number. Example below ⬇️ Ot…
Published on 6 September 2022 Written by Anne-Laure Compain
You hesitate between several products or you have many questions? Contact us by email at hello@kuksa.shop and we will be happy to guide you and advis…
Published on 6 September 2022 Written by Anne-Laure Compain
When you place an order, you receive an email to confirm the order. Then, once your package is given to the carrier, you receive an email with a trac…
Published on 6 September 2022 Written by Anne-Laure Compain
Once your order is placed, you cannot change it. If you forgot an item, you can place another order. If you place several orders in 24 hours, we ca…
Published on 6 September 2022 Written by Anne-Laure Compain
If you receive your order and it is incomplete, you have a period of 72 hours to report any anomaly found during your delivery. After this time you c…
Published on 6 September 2022 Written by Anne-Laure Compain
Ask us your question directly on our contact page by clicking here. You can also send us an email at hello@kuksa.shop. 📩
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